Apricot online discount codes in 2026

How do I apply Apricot discount codes to my online order?

What is the standard UK delivery charge for Apricot orders?

Apricot charges £3.99 for UK standard delivery when you pick Evri Tracked 48. If you choose Royal Mail Tracked 48 instead, the standard fee is £4.99. Standard delivery aims to arrive within 3–5 working days depending on the carrier. The postage shown at checkout will reflect the service you’ve selected and is applied per order.

When will Apricot provide FREE standard delivery on an order?

Free Evri standard delivery is applied automatically on orders of £50 or more after any discounts, though the free-delivery offer only applies to full-price items. It’s applied at checkout-no code needed. Apricot also notes that during testing the FREE delivery may sometimes be randomly assigned as either FREE standard or FREE next - day delivery, so check the postage line in your shopping bag to see which FREE option you’ve got.

How much does next day delivery cost with Apricot and what is the service?

Evri next day delivery costs £7.99 and is a signed - for service for the next working day when orders are placed before 1pm, Monday to Friday. Royal Mail Special Delivery next - day costs £8.99 and is also signed - for for eligible postcodes if ordered before the 1pm cutoff. Orders placed after 1pm are usually dispatched the following working day and may then take an extra day. Certain remote postcodes are excluded from guaranteed next - day timing and may take longer.

Is click & collect available and does Apricot charge for it?

Apricot offers a Store Click & Collect option, which is listed as FREE on the product delivery information. Click & collect orders are typically ready within 3–5 working days according to the product page delivery table. The service applies to collection from Apricot standalone stores and will appear as a delivery option at checkout where available. Use the store finder to locate participating standalone stores for collection.

What are the delivery timeframes Apricot aims to meet for standard and next‑day services?

Apricot aims to deliver standard UK parcels within 3–5 working days for both Evri and Royal Mail tracked services. Next - day services are intended to arrive the next working day for orders placed before 1pm, Monday to Friday; orders placed after that time are usually dispatched the following working day. The company lists specific remote postcode exceptions for next - day Royal Mail where delivery may take up to three working days. Delivery times are estimates, so allow the stated windows when planning.

How does Apricot handle parcels if no one is available to sign for next‑day or tracked deliveries?

If no one’s available to sign, Royal Mail deliveries will result in a "Something for you..." card being left with next steps, such as collection from the local depot or re - delivery arrangements. For signed - for next - day services the parcel may be held by the carrier and a calling card provided. It’s your responsibility to collect or arrange re - delivery from the carrier’s depot, so monitor carrier tracking and act promptly to avoid delays.

What is Apricot’s returns window for online purchases and are returns free?

Apricot accepts returns for online purchases within 28 days of the original delivery date, provided items are returned in their original condition. Registered online customers can book a return and get a FREE returns label via their account, making UK returns FREE for registered customers. If you return items outside the specified returns options or use other methods you may be liable for return postage. The returns service doesn’t apply to items bought from partner concession stores when returning to standalone Apricot stores.

How long does Apricot take to process a refund after receiving a return?

Once Apricot receives and inspects a returned item, allow up to 14 working days from the day the parcel is sent for a refund to be processed. Refunds are issued to the original payment method used at purchase, or as online store credit where applicable. If an item is found to be worn, washed, or missing labels, Apricot may refuse the refund and return the item to you. The returns page explains that fees may be charged if the product is not received in new condition.

Are there any items that Apricot will not accept for refund or exchange?

Apricot won’t accept returns or exchanges of pierced jewellery, face masks, socks and certain hygiene - sensitive products for hygiene reasons. Sale items may also be non - refundable according to the returns information. Concession purchases follow the concession holder’s refund policy and cannot be returned to standalone Apricot stores. Top tip: check the product page and returns guidance before you buy items in these categories.

Can Apricot process exchanges for online orders?

Apricot doesn’t offer an exchange service for purchases made via the website. If you want a replacement, return the original item under the online returns policy and place a new order for the item you want. Exchanges are available for items bought in standalone Apricot stores, where you can return items in person with proof of purchase. Concession purchases must be returned to the original concession store and cannot be exchanged through Apricot standalone stores.

What happens if a returned item arrives outside Apricot’s refund policy time frame?

If a returned item reaches Apricot outside the 28 - day refund window, the company will not issue a refund. If you want the item sent back, Apricot will charge £3.99 as a delivery fee to return it to you. Refunds are only issued for items received within the stated time frame unless the item is faulty or incorrect, so post returns promptly or use the FREE returns booking when eligible.

How should customers report incorrect or damaged items received from Apricot?

Apricot asks customers to notify customer services of any incorrect items within 48 hours of receipt by emailing cs@apricotonline.co.uk or raising a ticket through their online account. For faulty or incorrect items from online orders, contact Apricot within 28 days via your online account so the matter can be investigated. Standalone store purchases should be returned to the store of purchase or another Apricot standalone store with proof of purchase. Faulty items bought from concession locations cannot be handled through Apricot’s customer service channel.

Can customers cancel or change an Apricot online order after it has been placed?

Once an Apricot online order has been placed it isn’t possible to cancel or make changes through the website. If you want to add more items the quickest way is to place a separate order. If an address change is necessary, contact Apricot customer services as soon as possible by email to cs@apricotonline.co.uk or via a support ticket in your online account. If the order’s already been dispatched, follow the online returns procedure to send back unwanted items.

What are Apricot’s customer service opening hours and how long will a reply take?

Apricot’s customer service team operate Monday to Friday from 09:00 to 17:00 GMT. The site says the team aims to respond promptly, but you may need to allow up to three business days for a reply. Contact can be made by submitting the online contact form or by emailing cs@apricotonline.co.uk. Include your order details to help speed things up.

Are all prices on the Apricot website inclusive of VAT?

Apricot confirms that all prices shown on the site are inclusive of UK VAT. For international orders, the checkout provides a breakdown including any additional charges for the destination country. Delivery charges for international destinations are applied at checkout based on the chosen method and destination. The terms and conditions note that full payment is required at the point an online order is placed.