Inderwear online discount codes in 2026

How do I apply Inderwear discount codes to my online order?

What is the standard home delivery charge for France métropolitaine?

Inderwear charges a standard home delivery fee of €5.90 for orders in France métropolitaine when your basket doesn’t reach the FREE delivery threshold. This covers postage and packaging for standard home delivery. Standard (non‑express) orders are dispatched within 24–48 hours, excluding weekends and public holidays. Need it quicker? There’s an express option for an extra charge.

At what minimum spend does Inderwear offer FREE delivery in France métropolitaine?

You’ll get FREE standard delivery in France métropolitaine on orders of €75.00 or more. Orders that meet or exceed this threshold are sent without a postage charge for standard shipping. Note that the FREE delivery threshold applies only to standard shipping and doesn’t include express surcharges or optional services. Prices and thresholds appear in the currency you select on the site and may show indicative conversions if you view a different currency.

What does express delivery cost for customers in France who need next‑day service?

Inderwear’s express delivery in France (via TNT) costs €9.90 when selected at checkout. To get next‑day delivery the order must be placed before 10:00 on a working day, with delivery before 13:00 the next working day. Express is an add‑on to standard shipping and isn’t covered by the FREE delivery threshold. Public holidays and weekends are excluded from the guaranteed express timeframe.

How much does click & collect (store collection) cost and how does it work?

Click & collect is FREE - you can order online and pick up from Inderwear stores without an extra collection fee. The site lets you check online prices and in‑store availability, and collection instructions are provided after ordering. You can reserve items online and collect at the chosen outlet, where staff can help with sizing and try‑ons. In store you can pay by cash, major cards and certain voucher schemes.

What are the delivery costs for orders to the French overseas departments and territories (DOM‑TOM)?

For the French overseas departments and territories, Inderwear offers FREE delivery on orders of €100 or more. If your order is under €100, a flat shipping contribution of €8.90 applies for Colissimo deliveries, while some remote territories (New Caledonia, French Polynesia and Wallis and Futuna) incur a €9.90 charge. Delivery to these destinations usually takes seven to nine days, depending on location. An express TNT option is available for faster service to selected overseas destinations for an extra cost.

Does Inderwear offer a returns policy and what are the time limits?

Inderwear’s standard returns policy gives you 15 days from receipt to request a return for items that don’t fit or meet expectations. Returned items must be unworn, unwashed and returned with original tags and packaging for hygiene reasons. If you bought the optional Assurance Sérénité, the return and exchange period extends to 60 days and returns under that option are arranged FREE of charge. You need to raise a return request via your order history and then complete the return within the timeframe communicated by customer service.

What is the cost and coverage of the Assurance Sérénité option?

The Assurance Sérénité option costs €3 and must be selected at checkout to apply. It extends the exchange and return period to 60 days and covers the cost of returning items as well as shipping replacement items for exchanges. The assurance applies only to deliveries within France métropolitaine and requires items to be returned in their original, unworn and unwashed condition. It’s a handy extra if you want a longer, low‑risk trial period.

Is gift wrapping available and what is the charge for that service?

Yes - Inderwear offers gift wrapping at checkout for €5.00. The option includes gift packaging and you can add a personalised message if you like. This fee is in addition to any delivery charges or optional services you select. The gift wrapping charge is listed as a payable extra when choosing optional services for your order.

What legal warranties and guarantees apply to products bought from Inderwear?

Inderwear recognises the legal guarantees under the French consumer code and civil code, including the two‑year conformity guarantee and the guarantee for hidden defects. The conformity guarantee covers faults that exist at delivery and lets you request repair, replacement or a refund under the statutory rules. Claims for hidden defects must be made within the legal timeframes set out in the civil code. Full details of these statutory guarantees are in the site’s conditions générales de vente.

Are exchanges and returns FREE when the Assurance Sérénité is not purchased?

If you haven’t selected Assurance Sérénité, standard returns and exchanges aren’t automatically FREE and you may need to cover return postage costs. The standard return window is 15 days and you must request a return through your order history. Inderwear will provide return instructions once the request is accepted, and you must post the items within the allotted period. Any return shipping costs under the standard policy are your responsibility unless stated otherwise at purchase.

What is Inderwear’s policy on hygiene and items that cannot be returned?

For hygiene and safety, underwear and swimwear must be unworn, unwashed and returned with original tags and packaging intact to be accepted. The site cites consumer code provisions that restrict returnability of certain items for hygiene reasons. Items that have been worn, washed or show signs of use may be refused and won’t qualify for a refund or exchange under the normal return policy. Top tip: try garments over your own underwear and keep all labels to stay eligible for return.

Does Inderwear provide FREE delivery thresholds for the United Kingdom and what is the figure?

Inderwear shows a FREE delivery threshold for UK orders set at £86.36 in the site’s UK currency view. Orders that reach or exceed this amount qualify for FREE standard shipping to the UK. Prices shown in GBP are indicative and you’ll be debited in euros at checkout, so bank conversion fees may apply. The site also notes that from 1 January 2021 UK duties and taxes may apply to deliveries into the United Kingdom.

Are taxes and duties shown at checkout for international orders and what should customers expect?

Prices on the site are charged in euros and other currencies are shown as indicative conversions based on daily rates. For some destinations VAT may not be charged on the site price while customs duties or additional taxes could be payable on delivery (for example, shipments to the United States). Inderwear also warns that bank conversion charges may apply when paying from other currency zones. The conditions for duties, taxes and final charges depend on the delivery country and are explained in the shipping and general conditions sections.

What steps must a customer take to initiate a return or exchange with Inderwear?

To start a return or exchange, go to your order history on the Inderwear website and add a message with the items and reason for return. Make the request within the applicable return period (15 days standard or 60 days with Assurance Sérénité). Once accepted, Inderwear supplies the return procedure and you have a further 10 days to send the goods back. Not following the required procedure or missing the time limits could lead to the return being refused.

Does Inderwear accept in‑store try‑ons and what hygiene measures are in place?

Yes - Inderwear stores let you try on garments in fitting rooms, but underwear and swimwear must be tried on over your own underwear. Stores provide single‑use strings for hygiene when trying on intimate garments. Staff can advise on sizing and styles and access the online catalogue to help while you’re in store. The retailer stresses hygiene compliance as part of its in‑store fitting policy.

Is there a detaxe (tax‑free shopping) option available in stores and what is the condition?

Inderwear stores offer tax‑free shopping for customers from outside the European Community, with a détaxe of 12% available for eligible purchases. The detaxe service applies to in‑store purchases above €100.01, subject to the store’s procedures and tax rules. International customers should present the required documentation and follow store instructions to benefit from tax‑free shopping.

What payment methods are accepted by Inderwear for online and in‑store purchases?

Inderwear accepts a range of payment methods online and in store, including major credit and debit cards, American Express, PayPal and popular local schemes such as Bancontact and iDeal. Online payments are processed in euros through secure providers and the retailer lists Verifone e‑commerce, PayPal and Stripe among accepted gateways. In store, cash and card are accepted alongside certain gift voucher schemes. The site reminds you that prices shown in a non‑euro currency are indicative and the actual charge will be in euros, which may incur bank conversion fees.

What is Inderwear’s stance on product availability and processing times before dispatch?

Inderwear only offers products that are currently in stock to keep processing and dispatch quick. Orders are typically prepared and shipped within 24–48 hours, excluding weekends and public holidays, provided the items are in stock. You can track your order progress through the order tracking in your account. If an item becomes unavailable after you place an order, the retailer will contact you to explain options and next steps in line with the terms and conditions.