Beauty Works online discount codes in 2026

How do I apply Beauty Works discount codes to my online order?

What is the standard home delivery charge for UK mainland orders?

We charge a standard UK mainland delivery fee of £4.98 for the normal shipping service. Delivery usually takes 3–5 working days from dispatch. The price shown at checkout includes VAT and will be confirmed before you place your order. Orders dispatched at the weekend are processed the next working day, as we don’t dispatch on Saturdays, Sundays or UK bank holidays.

At what order value does Beauty Works offer FREE UK delivery?

We offer FREE delivery on UK mainland orders when your order total is over £50. This FREE delivery threshold applies to the standard UK service and is applied at checkout. Delivery times follow the chosen service and are calculated from the date of dispatch. All prices shown online and at checkout include VAT.

What are the options and exact costs for faster UK delivery services?

We list several quicker UK services with fixed costs: Next Day Signed For at £8.65, Express 1–2 working days at £6.96, Next Day pre‑1pm at £13.20 and Saturday pre‑1pm at £28.00. To get same‑day dispatch for next‑day services you need to place your order before the 3pm cut‑off Monday to Friday. The Next Working Day service doesn’t include Saturday deliveries unless you explicitly select the Saturday service. All quoted delivery prices include VAT and are confirmed at checkout.

How much does delivery to Northern Ireland and the Scottish Highlands cost?

Delivery to Northern Ireland starts from £6.96, while deliveries to the Scottish Highlands are charged at £15.00. Transit times vary: Northern Ireland is typically 2–5 working days and the Highlands 2–8 working days depending on the exact destination. International and offshore delivery rates are based on parcel weight and territory and are shown as minimum costs on the site. Exact costs are confirmed during checkout and include VAT where applicable.

What are the published minimum international delivery charges?

We show minimum international delivery charges by region-for example Europe from £15.00, USA & Canada from £12.95 and Australia & New Zealand from £24.00. International prices depend on parcel weight and destination and can increase depending on the items and weight. These figures are presented as minimums on product pages and the delivery information page. The checkout shows the final international shipping cost before payment is taken.

Does Beauty Works publish a cut‑off time for same‑day dispatch and express orders?

Yes - our daily cut‑off is 3pm Monday to Friday for same‑day dispatch and eligibility for express services. Orders placed after 3pm are usually dispatched the next working day and may miss next‑day services as a result. Express and next‑day options aren’t guaranteed for some payment methods such as Payl8r or PayPal, due to processing times. Remember, delivery times are measured from the date of dispatch rather than the date of order.

Are there specific delivery instructions about tracking and changing delivery preferences?

We send a tracking number by email once your order is dispatched and encourage you to use the carrier’s website or app to change delivery preferences. From the carrier portal you can change the delivery address, arrange a collection or nominate a safe place for the parcel to be left. Most worldwide shipments require a signature on delivery. It’s your responsibility to enter the delivery address correctly at checkout, as address changes usually can’t be made after dispatch.

How long does Beauty Works take to process refunds for returns?

Refunds are issued within 14 calendar days from the date returned goods are received at our warehouse, though we aim to process refunds within one week where possible. Please allow a further 3–5 working days for funds to clear in your account after the refund notification. You must use the returns portal to arrange any return or exchange within the stated 14‑day window from receipt. Items that have been opened, worn or removed from their packaging for hygiene reasons are not accepted for refund.

Does Beauty Works refund the original delivery charge for returned orders?

We don’t refund the original delivery charge as the delivery service has already been used. If you exchange an item, we cover the delivery cost for the replacement, and exchanges are usually processed and dispatched within around five working days. Customers returning goods are responsible for arranging return postage unless otherwise instructed via the returns portal. Any FREE gift included in an order must be returned unopened and unused to get a full refund; otherwise the gift’s value will be deducted from the refund.

What is the returns and exchange period and what condition must items be in?

You can return or exchange unopened items within 14 days of receipt using the online returns portal. We require all returned products to be unworn and in their original shipped condition; products opened or tampered with for hygiene reasons will not be accepted. Exchanges are permitted within the same 14‑day period provided the items meet the returns conditions. Items defined as “In Dispute” after inspection aren’t refunded but can be re‑shipped to you or destroyed after 91 days.

What are the terms for trade accounts and are there fees to open one?

A trade account requires a minimum opening payment of £500 and subsequent orders on a trade account require a minimum spend of £100. Trade sales are treated as business‑to‑business contracts and aren’t subject to the Consumer Contracts Regulations that apply to consumer purchases. Trade returns have different terms, including a 10% restocking fee and possible extra charges for repackaging and postage. We also retain title to goods until full payment is received and normal credit terms, where offered, involve payment within 30 days of invoice.

What is the trade returns restocking fee and how does it apply?

We apply a 10% restocking fee to goods returned under trade account terms, which can be applied to credits and exchanges. Additional charges for repackaging and postage may also be levied, and customers are responsible for any returns we refuse to accept back into stock. Trade customers should ensure goods are returned in line with the trade returns procedure and include the required paperwork. Business‑to‑business refunds aren’t issued unless products are faulty on delivery.

What is Beauty Works’ returns process for alleged faulty goods?

If a product seems faulty, return the item in its original packaging with the hair attached to the backing card for inspection. You should wash and test the goods before returning them for testing and notify us prior to return. Once received, we’ll test the goods and communicate the findings within 30 days. All faulty hair returns must include a completed Faulty Hair Returns Form and goods received without the correct paperwork won’t be processed until the documentation is supplied.

What warranty does Beauty Works provide for electrical styling products?

Our electrical styling tools come with a 12‑month warranty from the date of purchase. If you have an issue within this period, contact customer services for support and warranty handling. Once electrical items have been opened and used they can’t be returned for a refund or exchange for hygiene reasons unless a manufacturing fault is found. If a manufacturing fault exists, we’ll replace the item in line with the warranty terms.

Does Beauty Works offer student and NHS (Blue Light) discounts and how are they accessed?

We partner with third‑party schemes to provide student and NHS discounts. Students can access offers via providers such as UNiDAYS and Student Beans, while NHS and emergency service workers may use the Blue Light Card. The site’s discounts and voucher codes page details those partnerships and directs eligible customers to the relevant partner platforms to claim any discount. Specific discount rates are set by the partners and may vary; follow their instructions to obtain and apply any discount. The Blue Light information on the site also references FREE delivery on orders over £50 for Blue Light cardholders in addition to their discount.

How does Beauty Works handle customs charges and refused international deliveries?

We don’t control customs duties charged by destination countries - any such fees are the customer’s responsibility. If an order is refused by the receiver due to unpaid customs fees, a refund will only be issued once the item is successfully returned, minus customs charges, return postage fees and the original postage payment we incurred. Worldwide orders are sent by DHL Express International tracked and signed for, and most international services require a signature. Please ensure the delivery address and customs information are correct at the time of order.

What is Beauty Works’ policy on exchanges and whether delivery is charged for replacements?

When you exchange an item, we cover the delivery cost of the replacement so you don’t need to pay delivery again for the exchanged item. Exchanges must be processed through the online returns portal within 14 days of receipt and the original item must be unopened and in its original shipped condition. Allow up to five working days for exchanges to be processed and dispatched. If you need a replacement urgently, we suggest placing a new order and returning the original item afterwards.

How long does it take Beauty Works to inspect and respond about returned faulty items?

After we receive a returned item claimed as faulty, we’ll test the goods and tell you the findings within 30 days. You must follow our faulty hair returns procedure and include the completed returns form when sending goods back. If the goods are found to be faulty, we’ll apply the remedies set out in our terms, which may include replacement or refund depending on the case. Goods returned without the appropriate paperwork won’t be processed until the correct documentation is provided and may be held in dispute.