ZipVit online discount codes in 2026

How do I apply ZipVit discount codes to my online order?

What is the standard home delivery charge for UK orders?

We offer a Standard UK Delivery service that’s FREE and usually arrives within 2–4 working days via Royal Mail Tracked 48. This applies to UK addresses and the delivery times are measured from dispatch, not from when you place your order. Don’t forget to allow a little extra time during very busy periods.

How much does express delivery cost within the UK?

Need it quicker? Express UK Delivery is £2.99 and aims to get your order to you in 1–2 working days using Royal Mail Tracked 24. You can pick this at checkout if you want faster delivery. Tracked orders include tracking details where available and you’ll get an email when your items have been shipped. Express charges apply per order unless you receive a qualifying automatic upgrade.

Is there any threshold for receiving FREE express delivery?

If your order total is over £90 it’s automatically upgraded to FREE Express Delivery with Royal Mail Tracked 24. That removes the usual express charge at the point of dispatch for qualifying orders. This threshold applies to UK orders only, so make sure your basket total exceeds £90 before you complete checkout to get the upgrade.

What are the international shipping charges?

If you’re ordering from outside the UK, standard international shipping is £12.99 and parcels are sent via Parcelforce. Delivery can take up to 21 days depending on destination and customs processing. International orders may incur duties or taxes set by the destination country - these are the recipient’s responsibility. Transit times and any additional charges are outside our control and may vary.

Does ZipVit provide tracking information for orders?

We’ll email you once your order has been shipped and include a tracking number when a courier service is used. For UK mainland deliveries using the FREE or standard untracked service, these can’t be tracked and usually arrive 2–3 days after the shipping confirmation email. Tracked services such as Royal Mail Tracked 24 and 48 include tracking links in the confirmation - check that email for details.

What is the returns period and process for a refund?

You can cancel an order and request a full refund by telling us within twenty eight (28) working days after the day of delivery. Returned goods must be unused and in a re‑saleable condition (items with a broken security seal can’t be returned). We provide a FREEPOST address for returns within the time-scale so you won’t have to pay postage for a refund. Pop a brief note explaining the return and the original invoice inside the parcel to help with processing - top tip!

How long does it take to receive a refund after returning items?

Once we’ve processed your returned item and approved the refund, the money is issued automatically to the card you used. We aim to process refunds within 14 days of receiving the items, though timing depends on how quickly they arrive. After processing, it can take up to five working days for your bank to show the credit. You’ll get an email to confirm when the refund’s been processed.

What address should be used for returns using the freepost service?

Please send returns to our FREEPOST address for refunds within the returns time-scale: ZipVit Limited, FREEPOST MID20466, The Towers Business Park, Rugeley WS15 1BR. Include the invoice and a short note explaining why you’re returning the item. If you’re unsure, ring our sales team on the freephone number and they’ll help you through it.

Does ZipVit offer a student discount and how much is it?

Yes - we offer a 15% student discount as shown on the voucher and offers pages. Details on how to claim the student discount are in the offers section, and there may be eligibility requirements or minimum spend rules explained there. Check the offers page to see how it works before you try to use it.

Are subscriptions eligible for delivery discounts?

Our Subscribe & Save service gives you an instant 10% saving and includes FREE delivery on subscription orders. Subscribed orders are scheduled automatically and you can manage them in your account. You can change, pause or cancel subscriptions anytime via your account - handy if plans change.

What does ZipVit’s Price Pledge (price match) policy guarantee?

Our Price Pledge means if you find the same product cheaper at a qualifying UK retailer, we’ll refund the difference plus an extra 10%. The policy applies only to UK retailers that have been trading for at least three months and have the product available for same‑day dispatch. We won’t match short‑term sale promotions using discount codes, although we will match the listed retail price. To request a Price Pledge, send us the product details, the competitor price and the website so we can verify the match.

Which types of competitor offers are excluded from the Price Pledge?

We don’t include short‑term promotions or discount‑code sales in the Price Pledge - we won’t match time‑limited promotional prices obtained with codes. We will match a competitor’s listed retail price when the product is equivalent in active ingredients and ready for dispatch. This keeps comparisons fair and focused on standard retail pricing rather than transient deals. If you’re unsure, give our freephone number a call to discuss a potential price match.

What are ZipVit’s customer service contact options and hours?

You can call our customer service team on 0800 0282875 - opening hours are Monday to Friday 8am–6pm, Saturday 9am–4pm and Sunday 10am–2pm. We also list a postal address and a web contact form on the contact page. There’s a factory shop open Monday to Friday 9am–5pm and Saturday 9am–4pm for in‑person enquiries. Full contact details and opening times are on the contact page.

Can customers visit a ZipVit factory shop in person and what are the opening times?

Yes - our factory shop is open Monday to Friday 9am–5pm and Saturday 9am–4pm (closed Sundays). The physical location is The Towers Business Park in Rugeley, Staffordshire. Visiting in person is an option alongside phone and online contact if you prefer face‑to‑face help.

Are products covered by any explicit guarantee or warranty on the site?

We emphasise quality and transparency - products are made in GMP‑approved facilities - rather than a separate, detailed consumer warranty page. Practical protections like the Price Pledge and your returns rights give reassurance around pricing and order cancellation within the returns period. If you have product safety or quality questions, contact customer service for clarification. Any specific manufacturer warranties will be noted on individual product pages where they apply.

What information does ZipVit provide about order dispatch times?

We dispatch orders promptly, but the delivery windows shown refer to the period after dispatch rather than from when you place the order. During busy periods dispatch can be delayed, which may extend delivery times. The delivery page sets out expectations for standard and express services, the carriers used and typical transit windows. You’ll get an email when your order has been shipped so you can track or anticipate delivery.

How should customers proceed if they need help with returns or deliveries?

If you’re unsure about returns or delivery, contact our sales or customer service teams on 0800 0282875 for help. The returns page gives clear instructions including the FREEPOST return address and asks that you include the invoice and a brief note explaining the reason for return. For tracking queries, check the shipping confirmation email which contains tracking details when available. Our contact pages list full opening hours and multiple ways to get in touch.