Toner Giant online discount codes in 2026

How do I apply Toner Giant discount codes to my online order?

What is the standard home delivery charge for next-working-day delivery?

Toner Giant says standard next-working-day delivery is FREE for orders placed before 5:30pm, Monday to Friday (excluding bank holidays). Delivery is by insured courier and will normally need a signature on receipt. This FREE next-working-day service applies sitewide when you meet the ordering cut-off. Don’t forget the FREE option isn’t available for orders placed after the 5:30pm cut-off.

How much does Pre-1pm delivery cost?

Pre-1pm delivery is a fixed-charge upgrade of £5 and is available for orders placed before the 5:30pm Monday–Friday cut-off. It guarantees next-working-day delivery between 8:30am and 1pm, sent via an insured courier and requiring a signature. The Pre-1pm price is shown as an upgrade to the FREE next-working-day service on the delivery page, so check the checkout options to select it when you order.

What is the cost for Pre-10:30 delivery?

Pre-10:30 delivery is listed at £17 for next-working-day delivery between 7am and 10:30am, subject to the 5:30pm ordering cut-off on weekdays. This timed option is provided by an insured courier and requires a signature on arrival. The Pre-10:30 charge appears alongside other timed delivery choices, so be sure to pick this delivery type at checkout if you need the earlier slot.

How much does Saturday delivery cost?

Saturday delivery is available for £25 and must be ordered by 5:30pm on the preceding Friday. The service delivers between 9am and 5:30pm on Saturday, uses an insured courier and requires a signature on delivery. This weekend option is shown as a priced upgrade compared with the FREE next-working-day weekday service, so confirm the Saturday option in checkout to ensure the surcharge is applied.

Is there any minimum spend required to qualify for FREE delivery?

Toner Giant does not specify a minimum spend for FREE next-working-day delivery; FREE delivery applies to all orders placed before the 5:30pm cut-off. The site promotes FREE next-working-day delivery on everything when that ordering deadline is met, so you can expect FREE standard delivery regardless of basket size, provided you order within the time window.

Will an insured courier always require a signature on delivery?

Yes - Toner Giant indicates deliveries made by insured courier normally require a signature for security and insurance reasons. This requirement is noted with the next-working-day and timed delivery options. Where Royal Mail is selected instead, signature terms may differ, but the standard courier services listed require signatures. Top tip: make sure someone’s available to sign or arrange an alternative before ordering.

Can Toner Giant ship orders to Northern Ireland or the Republic of Ireland?

The site states it is unable to ship to Ireland or Northern Ireland at the current time. This shipping restriction applies to all delivery services, so customers with addresses in those regions cannot place orders for delivery to those locations via the standard checkout. Check the delivery information before attempting to place an order if your address is outside Great Britain.

What is the order cut-off time for same-day dispatch and next-working-day delivery?

Toner Giant specifies a late ordering cut-off of 5:30pm, Monday to Friday, for same-day dispatch and guaranteed next-working-day delivery. Orders placed before this time are eligible for the FREE next-working-day service, excluding bank holidays. Orders after the cut-off may be dispatched the next available working day and may not qualify for the FREE next-working-day guarantee.

What warranty does Toner Giant provide for its own brand compatible cartridges?

Their own-brand compatible ink and toner cartridges come with a three-year, no-fuss guarantee covering faults and loss of print quality during normal use. The guarantee includes provisions to arrange a replacement or refund if the cartridge fails within three years. Toner Giant also says that if a compatible cartridge causes a printer fault, they’ll arrange for a technician to investigate and may replace the printer if the fault is attributed to the cartridge.

What warranty applies to original manufacturer (OEM) inks and toners?

Original manufacturer (OEM) inks and toners sold on the site are covered by a standard manufacturer six-month warranty. Within that six-month period you can request a replacement or refund for faulty cartridges, subject to the manufacturer’s warranty terms. The site also notes some brands, such as Oki and Brother, may require returns to be handled directly through the manufacturer. Keep your order details to support any warranty claim.

What warranty applies to printers and hardware bought from the site?

Printers and hardware carry a standard one-year manufacturer warranty, and the retailer will assist with replacement or collection for faults within an initial retailer period (typically 5–14 days). If a printer is faulty within the first 30 days Toner Giant can arrange replacement, collection and refund as described on the returns page. After the initial retailer period, hardware faults are generally handled under the manufacturer’s warranty terms. Keep your order number and contact details handy to arrange support.

What is Toner Giant’s returns policy for “changed mind” cancellations?

If you change your mind you have 14 days from delivery to arrange a return for a refund or exchange, provided the items are unopened and in a resaleable condition. Returns after the initial 14 days may still be accepted at Toner Giant’s discretion but may incur a restocking fee; items returned after 28 days are handled at the retailer’s discretion. When a return is authorised Toner Giant will issue an RMA and provide the returns address and instructions; customers are usually responsible for postage unless the item is faulty or damaged in transit. Use tracked delivery and don’t send returns to the contact page address.

Are there any restocking fees for returns and when do they apply?

The site states a 20% restocking fee may apply if an authorised return arrives after the additional 14-day period allowed following the initial 14 days for change-of-mind returns. If you arrange a return within the first 14 days but the goods arrive after the further 14-day window, the restocking fee will be applied. Returns beyond 28 days are at Toner Giant’s discretion and may incur further charges or be refused, so arrange and send goods promptly to avoid deductions.

Who pays return postage for faulty or damaged items?

If an item is faulty or was damaged in transit Toner Giant will arrange collection or reimburse reasonable return carriage costs where customers were asked to return items themselves. For goods that are simply unwanted or returned for change of mind, the customer is normally responsible for postage and should use tracked delivery. The returns information specifies time limits for reporting damage in transit and gives guidance on refusing visibly damaged deliveries. Keep proof of posting when you return items at your own cost.

How long does it take to receive a refund after a return is received?

Once Toner Giant receives a returned item, allow three to seven days for a refund or replacement to be issued. Refunds are processed to the original payment method unless an exchange or store credit is agreed. The timescale applies after the returned goods have been checked into the warehouse and processed against the RMA - contact support if you haven’t seen a refund after seven days.

What happens if a pre-arranged collection for a faulty item is missed?

Collections arranged for faulty or incorrectly supplied goods are made FREE of charge by Toner Giant, but if an arranged collection is missed and the carrier charges a re-booking fee the customer will be liable for that charge. This ensures initial collection is covered, while missed appointments can result in customer liability. Be available at the agreed collection time or notify Toner Giant promptly if you need to reschedule - the returns page provides contact details to arrange collections.

What is Toner Giant’s Price Promise or price-match policy?

The company advertises a Price Promise that historically offered a 120% price promise: if you found a product cheaper elsewhere Toner Giant said it would refund 100% of the difference and give an extra 20% off a subsequent order. Customers wanting to pursue a price promise should contact customer services with proof of the lower price so the claim can be assessed. Terms and availability of the Price Promise may be subject to the company’s current policy.

Does Toner Giant offer recycling or collection services for empty cartridges and are there costs?

Toner Giant outlines recycling options and links customers to third-party services for cartridge recycling. A box collection service for large quantities is available via a partner but carries a small cost for collection or box delivery. For small numbers of ink cartridges the site references a freepost service with weight limits and freepost labels arranged through that partner. The retailer is not directly responsible for collection charges applied by third-party recyclers and asks customers to register with the recycling provider and arrange collection themselves. Details and guidance on the different recycling methods are provided on the blog and recycling pages.