Nisbets online promotional codes in 2025

How do I apply Nisbets promotional codes to my online order?

Are there any working Promotional Codes for Nisbets today?

Yes, kind of! PriceDash.com are currently sharing details of a FREE delivery offer at Nisbets.

How much can I save at Nisbets when I use Promotional Codes?

We provide the 'Nisbets Savings Calculator' to help you work out how much you could save when you shop online. Simply provide the total shown in your basket in addition to other information such as the percentage discount for the voucher code that you will use, any seasonal sale details, and any applicable free delivery information.

Does PriceDash provide a voucher code calculator?

Yes! Our voucher code calculator will enable you to quickly calculate the savings you can make on your Nisbets order with any applicable discount code. It will also consider any current seasonal sale and free delivery information you can provide to it.

What is the standard returns period and how does it work?

Nisbets accepts returns of goods sold in the UK mainland within 30 days of purchase, as long as items are unused and in their original packaging. Returned goods should be in a saleable condition; items that are opened, marked, soiled or used may only be eligible for a partial refund of up to 60% after assessment. Certain products that are non‑returnable for hygiene or special‑order reasons will be flagged on the website or catalogue. Top tip: contact customer services to arrange the return within the 30‑day window.

Does Nisbets collect unwanted returns and is there a cost for collection?

Nisbets offers a returns collection service and says it will collect for FREE when returns fall within the published returns policy and terms. You should follow the returns process on the returns page to arrange a collection. The carriage cost of returns may be refunded in whole or in part at Nisbets’s discretion in certain cases. Some large, bulky or supplier‑sourced items may be subject to extra restocking or carriage terms, which are set out in the terms and conditions.

Is there a restocking fee for large or bulky returned items?

The terms and conditions note that certain large or bulky items may be subject to a restocking fee, which is usually £85. The restocking fee applies to qualifying large items and will be applied in line with the returns assessment processes described in the terms. Some supplier‑sourced or special‑order items may also attract restocking charges or be non‑returnable. The precise application of any restocking fee is decided on a case‑by‑case basis by the company.

What is the standard warranty period for products purchased from Nisbets?

The standard warranty on products is one year for parts and labour, unless a longer warranty is specified for a particular product. Where longer manufacturer warranties apply, those details are shown on the relevant product page and in catalogue listings. Warranty repairs, replacements or exchanges are carried out at Nisbets’s discretion and parts and labour cover applies to the UK mainland only. Make sure you report faults within the specified warranty period to be eligible for the remedies set out in the terms.

How does the price match (Price Promise) policy operate?

Nisbets’s Price Promise will match a lower published price for a like‑for‑like product on the same terms within the UK, provided the competitor has stock available at the time of ordering. Like‑for‑like means the same brand and specification, the same delivery service and warranty terms, and no hidden extras; Nisbets will not match prices where hidden extras such as delivery charges exist. The price must be published in writing to qualify, and the policy excludes companies within the Nisbets group. Customers must provide evidence of the competitor’s published price for Nisbets to consider a match.

What are the delivery timing expectations for standard orders?

Standard and premium delivery orders will be despatched for next‑day delivery within the UK mainland if the order (with the relevant delivery charge) is accepted before 4:00pm on a working day and the goods are available. If next‑day delivery can’t be achieved, delivery will usually be completed within five working days. Offshore or remote deliveries have different timings and can’t always be guaranteed. Delivery terms and options are listed and may be updated on the website or catalogue.

How does Click & Collect work and what are the collection times?

With Click & Collect you can reserve stock, pay online and collect from a chosen store-often as quickly as one hour if the item is held in that store. If the item isn’t in your selected store, shipping to store is available and estimated collection time is up to 48 hours. Some extended‑lead‑time products and large/palletised items aren’t eligible for store collection and will default to delivery. You’ll get an SMS or email when your order is ready to collect.

What does Nisbets state about returns for opened or used goods?

Goods that have been opened, marked, soiled, damaged or used will only be entitled to a partial refund not exceeding 60% of the purchase price after assessment. Goods deemed non‑saleable won’t be refunded and will be returned at the customer’s cost. Certain items are non‑returnable for hygiene reasons or because they are special‑order, and this is indicated on product pages. Check product returnability and follow the returns process before attempting to return such items.

Are engineer call‑outs or non‑warranty repairs charged and how are these treated?

Engineer call‑outs and repairs for faults not covered by warranty may be subject to further charges, including when a customer misses or is late for an arranged appointment. Warranties may be invalidated where goods have been altered, tampered with or serviced without prior approval from the company. So, contact the repairs and service team for guidance before arranging third‑party repairs. The company provides a dedicated contact number and email for product repairs and warranty enquiries.

What happens if an order is delivered damaged or items are missing?

Damage or missing items must be reported to Nisbets within 24 hours of delivery to qualify for a remedy under the terms and conditions. For large goods, inspect items on delivery and complete an acceptance docket noting any delivery damage. Nisbets will assess reported damage or missing items and may offer repair, replacement or refund at its discretion within the warranty and returns framework. Use the company’s reported processes and contact details to ensure timely handling of such claims.

How does Nisbets handle pricing errors and incorrect product descriptions?

Occasional errors may mean a price or description is incorrect, and in such cases the company is under no obligation to honour the incorrect price or order. The website pricing will normally prevail over catalogue pricing where a conflict exists. The company reserves the right to cancel orders placed at erroneous prices and will notify customers where this happens. Check order confirmations and raise any pricing concerns promptly.

What are the charges if a customer’s cheque payment is returned unpaid?

The terms and conditions include an administration fee of £25.00 for any payments returned unpaid by a bank. Nisbets also reserves the right to withhold further shipments until overdue accounts are settled and may charge interest on late payments as set out in the terms. To avoid the administration fee and potential supply interruptions, ensure cleared funds or use alternative payment methods.

What is the annual cost of the Rewards Plus subscription and what delivery benefit does it include?

The Rewards Plus annual subscription costs £99 ex. VAT per year and includes FREE standard delivery on all orders as one of its benefits. In addition, the subscription provides double points earnings and quarterly vouchers totalling £100 over the year, as described on the Rewards information pages. Rewards Plus is a paid upgrade to the FREE Rewards tier and is processed through the online shopping basket. Activation is usually processed within 24 hours of purchase.

How are points converted into voucher values in the Rewards scheme?

The Rewards scheme specifies exact point‑to‑voucher conversions; for example, 250 points convert to a £5 voucher, 500 points to £10, 1,000 points to £20, 2,500 points to £50 and 5,000 points to £100. Points are earned at a stated rate per £1 spent and are valid for 365 days from the date they’re credited to your account. Points have no cash value and aren’t transferable, and Nisbets sets out redemption rules in the programme terms. You can view accumulated points in your online dashboard and redeem according to the scheme rules.

Does Nisbets exclude delivery charges from price match comparisons?

Nisbets’s Price Promise explicitly excludes matching prices where there are hidden extras such as delivery charges, so delivery costs quoted by competitors will affect eligibility. The like‑for‑like comparison requires the same delivery service and warranty terms to be offered by the competitor. A competitor’s published price must be available in writing and the product must be in stock to qualify. Make sure any evidence submitted for a price match includes the full terms and delivery arrangements shown by the competitor.

Where can customers find contact details for orders, repairs and delivery tracking?

Nisbets publishes dedicated contact numbers and email addresses for different enquiries, for example orders and customer service via 0117 316 5000 and repairs/warranty enquiries via the service contact shown on the service page. The company’s contact page lists phone numbers, opening hours for phone lines and email addresses for sales, service and installation teams. Customers with parcel tracking numbers are directed to the tracking portal and parcel carrier apps as indicated on the site. Using the correct contact channel helps ensure the most appropriate team handles the enquiry promptly.