Ocado is the UK’s online-only supermarket and delivery service, selling fresh food, pantry staples, household and baby essentials, alcohol and a wide range of lifestyle and specialist items via its website. We have been working with Ocado to bring you exclusive voucher codes since 2004.
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Gabriela had her eye on her monthly grocery shop costing a total of £130.00 at Ocado, and had recently received a 10% off voucher code in an email. She had heard rumours of an upcoming 40% clearance sale at Ocado and wanted to check the savings she could make on the off chance that they would accept the voucher code on an already discounted product. Gabriela used our calculator and discovered that by applying both the sale discount AND the voucher together, her basket would drop to just £70.20 - a massive saving of £59.80! The calculator showed her exactly how each discount stacked up and she decided to wait for the sale and see if her dreams would come true! After many good experiences, Gabriela has trusted PriceDash for many years as her source of validated codes and often visits us when she needs to order from Ocado.
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Hunting for Ocado voucher codes is a quick way to shave money off your weekly shop - many codes apply to first orders or require a minimum spend. With Ocado discount codes you could knock 15–30% off a big shop, leaving more cash for treats or bills. Top tip: always check voucher terms so you don’t miss an expiry or a product exclusion.
Lots of shoppers spot exclusive Ocado offers via newsletters or partner sites, which often include Smart Pass trials and delivery deals. Pair a valid code with a sale on brands like M&S or Kellogg’s and you’ll notice proper savings at checkout. Don’t forget - stacking the right voucher with an offer can FREE up cash for fun or essentials and give real peace of mind.
Seasonal Ocado deals appear around bank holidays, back-to-school and summer events, with bundle offers, meal deals and flash reductions. Deals like 3 for £12 meat and 5 for £5 fridge fillers make planning cheaper weekly meals easier and take the pressure off the budget. Many offers are time-limited, so acting fast can lock in a noticeable percentage off your shop.
Offers often rotate across brands such as M&S, Waitrose lines and other big-name groceries, so there’s plenty of variety. A clever shopper can mix a Ocado offer with a discount code to double up the savings and FREE up cash for other priorities. Beyond the seasonal pushes, loyalty perks help savings stretch further - keep an eye on the offers page.
Look out for category-specific savings on wine, pantry staples and household items to trim regular costs without ditching favourites. Targeted Ocado deals on wines or breakfast cereals could cut around 20% from recurring spends and you’ll feel the difference in your bank balance. Top tip: set alerts for your favourite categories so you never miss brand-specific drops.
Many shoppers use lists to auto-add sale items across fruit & veg boxes, meat, fish and dairy deals to their baskets. Often combining category reductions with Smart Pass perks lowers the effective cost per delivery and adds convenience. Don’t forget sustainability ranges too - buying in season can be cheaper and kinder to the planet.
Buyer guides and savings events make it easier to plan shops around flash sales, summer food features and limited-time meal deals. With step-by-step shopping tips you’ll spot the best Ocado offers and avoid common pitfalls like targeted-only discounts. A focused approach can deliver predictable savings that ease monthly stress.
Guides often explain how to spot targeted promos, NHS discounts and product-specific deals so you don’t miss out. Many customers consult these guides before big family meals to save on M&S summer ranges or bulk essentials. Joining seasonal events also gives you that community feel and extra confidence when saving.
Smart Pass and Anytime Smart Pass memberships are practical ways to ditch delivery fees and unlock member-only discounts on hundreds of items. With a pass you’ll often get priority slots, sample gifts and exclusive Ocado offers that add up over the year. Top tip: work out how many deliveries you need to cover the pass cost and enjoy the extra savings.
Many loyalty perks include 10% off selected ranges and early access to sales from partners like Waitrose or M&S. Combining a trial Smart Pass with a first-order voucher can boost your initial saving and make membership feel worthwhile. Don’t forget referral credits and occasional FREE months that stretch your budget further.
Delivery options range from low-cost midweek slots to anytime delivery, and promotions sometimes drop delivery to £1 or include FREE months with Smart Pass. With clear change-and-return policies you can order confidently, knowing fresher replacements or refunds are straightforward. Flexible slots save both time and unexpected travel costs - many shoppers value that.
Ocado may suspend certain perks around peak dates but often gives priority access to members who joined early, which helps secure busy slots. Customers use the app to swap delivery times and track drivers, cutting down on hassle and missed drops. Don’t forget - reliable delivery is a proper win: less running around and more evenings FREE.
Ocado services include recipe inspiration, meal kits, grocery tech like apps for Alexa and Apple Watch, plus sustainability initiatives and recycling info. Extras such as FREE recipe downloads or meal bundles help cut food waste and save money on dinner planning. Top tip: use app alerts to grab limited-time extras and promo add-ons.
Many shoppers value add-ons like gift cards, corporate discounts and occasional NHS offers that reduce specific shop costs. Subscribing to social channels often surfaces pop-up collaborations and new brand drops from M&S or speciality producers. Beyond bargains, these extras make grocery shopping simpler and more satisfying for everyone.
Ocado’s delivery charges depend on the slot you pick and how busy it is, ranging from 99p to £6.99. The exact fee for a chosen slot appears in the booking calendar when you select a delivery time. Delivery costs are added at checkout and vary with demand for that slot rather than being a single flat fee. Top tip: check the booking calendar to compare slots and prices before you complete your order.
The usual minimum order for delivery is £40, not including delivery charges. If your shop is below that amount the site will flag it and stop you from checking out until the threshold is met. Some services, like Reserved orders, are treated differently if they fall under the minimum and will be manually booked for you. The minimum order level is shown clearly at checkout and may be changed by the retailer from time to time.
For orders under certain thresholds, Ocado has minimum and maximum delivery charge rules: if an order is under £75 a minimum delivery charge of £2.99 applies and delivery costs won’t exceed £6.99. The precise cost for a chosen slot in that band is visible when you pick a slot. This means you can choose earlier or later slots knowing the charge range in advance. Always check exact slot prices in the booking calendar before you pay.
Ocado doesn’t offer a standard Click & Collect service. They’ve trialled it in the past, but their network and operating model mean Click & Collect isn’t part of normal services right now. If it’s reintroduced Ocado will let customers know via the site and help pages. For now, expect home delivery only where availability allows.
The Price Promise compares the combined price of qualifying like-for-like items in your delivered shop with the same order at tesco.com. The scheme covers over 10,000 products and, if Ocado is more expensive, you’ll get a voucher for the difference emailed to you. If Ocado is the same price or cheaper, you’ll be told how much you saved. Included products are clearly marked on the site and may change depending on Tesco’s availability and pack sizes.
When the Price Promise applies and Ocado’s total for qualifying products is higher, you’ll receive a voucher for the price difference up to a maximum of £10. Vouchers are sent by email and reflect the calculated shortfall between Ocado and tesco.com for qualifying items. The voucher amount depends on the exact difference for that delivered shop and won’t exceed the stated cap. You must be opted in to receive marketing emails to get Price Promise vouchers, as these are issued as marketing communications.
Ocado aims to send Price Promise vouchers within 72 hours of your shop being delivered. Once issued, vouchers are valid for deliveries within 21 days from the date you receive them. Make sure you’re opted in to electronic marketing communications to get these vouchers by email. The voucher validity and issue timeframe are explained in the Price Promise FAQ material.
The Fresh+ Promise shows how many days a fresh product should stay at its best after delivery, using a DAYS+ icon on qualifying items. If a fresh product doesn’t meet the stated Fresh+ days or has a quality issue, you can request a no-quibbles refund via the website or app within seven days of delivery. The promise gives clarity on expected shelf life and an easy route to a refund when standards aren’t met. Details on how the days are shown and how to claim are in the Fresh+ Promise help section.
Perishables aren’t refundable for a change of mind after delivery unless there’s a quality issue or the product fails the Fresh+ Promise. Refunds for defective or mis-described perishables follow the standard refund process and normally must be requested within seven days. This follows the retailer’s returns guidance and statutory consumer rights for faulty goods. If you’re unhappy with a perishable’s quality, use the Orders page to request a refund promptly.
You can request refunds for delivered or missing items via the Orders page on the website or app by using the ‘Request refund’ link for orders received in the last seven days. The refund flow guides you through selecting the affected item and the reason, and processes are designed to be straightforward. If more than seven days have passed or the refund link doesn’t appear, contact the retailer via the Contact Us form for help. The help centre also lists other contact options if the online route isn’t available.
When a substitution is offered, drivers will ask you at delivery if you’re happy with the replacement; unwanted substitutes can be taken back at the door and won’t be charged. If a substitute can’t be returned at the doorstep, you can request a refund for that item through the usual refund process. Substitutions and any price adjustments are shown on the receipt and in notification emails or SMS alerts where you’re opted in. The retailer aims to make substitutions reasonable and, where the original was on offer, to apply the original offer to the substitute.
The delivery charge is set by the chosen slot, not by substitutions; however, Ocado charges for the item actually delivered rather than the original ordered product. If you accept a substitute that’s more expensive, you’ll be charged the price of the replacement. You may refuse the substitute at the door and avoid being charged for the unwanted item. All substitution details and any impact on order pricing are communicated in confirmation and receipt emails.
You can edit or cancel orders up to the cut-off time, usually the day before delivery, via the Orders page. If you need to cancel after the cut-off, contact customer services so the request can be prioritised and handled. Cancellation after cut-off may lead to a charge for the greater of the cost of perishable items or an administrative charge, in line with the terms and conditions. Your statutory rights for faulty or mis-described goods aren’t affected by these administrative terms.
Ocado Reserved is a service that lets you order specific products for collection at a scheduled time or for special handling. If a Reserved order is under the standard £40 minimum, the retailer will manually book the order on your behalf to make sure it’s fulfilled. This manual handling means the minimum threshold doesn’t automatically block Reserved orders like the standard online checkout. Full details of Reserved are explained in the dedicated help content for that service.
Ocado’s help and terms pages cover returns, refunds and statutory consumer rights rather than offering a single universal warranty for grocery items. For non-food goods sold on the site, the standard terms and the product listing will state any manufacturer warranty or extended cover. If a product seems faulty, follow the standard refund or returns process and the retailer will arrange collection or replacement where appropriate. The terms and conditions confirm that statutory rights for faulty goods remain in force.
If the refund link isn’t present or you need quicker assistance, the help centre points you to the Contact Us form, chat, WhatsApp or phone options listed on the site. The support form asks for order number, postcode and the issue, which helps prioritise urgent requests. The retailer aims to respond within 24 hours for submitted requests, and faster routes are suggested for deliveries arriving within 24 hours. For urgent delivery-day issues, use the in-app chat or call lines.
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