Thorntons is a classic British chocolatier selling a tempting range of chocolates, personalised treats, gift hampers and seasonal confectionery you can buy online across the UK. We have been working with Thorntons to bring you exclusive promo codes since 2004.
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| Delivery cost information |
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| Home delivery is provided at a cost of £3.95 |
| FREE delivery is provided if you spend £40 |
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Didn’t find a suitable promotion for use at Thorntons? Fear not, here’s a selection of promotions from similar companies.
Fernanda had her eye on some bags of Viennese Truffles costing a total of £32.00 at Thorntons, and had recently received a 10% off voucher code in an email. She had heard rumours of an upcoming 40% clearance sale at Thorntons and wanted to check the savings she could make on the off chance that they would accept the voucher code on an already discounted product. Fernanda used our calculator and discovered that by applying both the sale discount AND the voucher together, her basket would drop to just £17.28 - a massive saving of £14.72! The calculator showed her exactly how each discount stacked up and finally added on the £3.95 delivery charge so she had the full picture! After many good experiences, Fernanda has trusted PriceDash for many years as her source of validated codes and often visits us when she needs to order from Thorntons.
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Treat yourself to Thorntons' chocolates, toffees, fudge and personalised gifts - get FREE delivery when you spend £40 or more!
Hunting for Thorntons voucher codes is a smart first move to shave money off a gift or treat. With verified Thorntons discount codes you can often knock off double-digit percentages and keep more cash for something else. Top tip: sign up for the newsletter promos and check student-verification services like Student Beans to squeeze out extra savings.
Loads of shoppers try Thorntons promo codes before they pay to make special occasions cheaper. Often one code turns a luxury box or personalised truffles into a surprisingly affordable treat, which feels great when you’re on a budget. Don’t forget to paste a voucher into the basket to see instant reduced prices and that little burst of joy.
Seasonal Thorntons offers and flash sales are where savvy buyers score the biggest wins. With limited-time 5-for deals on chocolate bags or multi-buy hampers you can cut the cost and still gift something impressive. Top tip: keep an eye out for Easter and Mother’s Day promos to stock up and save for weeks.
The best Thorntons deals often pair reduced prices with FREE delivery thresholds to boost value. Many shoppers combine an offer with a voucher code to stretch their budget further and feel pretty savvy. Don’t forget to follow social channels for surprise drops and app-only bargains.
Explore chocolate boxes, toffee and fudge ranges to spot category discounts and bundle savings. With personalised chocolate models, truffle selections and prosecco pairings on offer you can treat someone without breaking the bank. A useful perk: cutting 20% off a hamper means more left for an extra card or ribbon.
Lots of customers find value in bestselling chocolate bags and continental collections for everyday treats. Often mixing multi-buy deals with a Thorntons promo code makes sharing much cheaper and more fun. Top tip: check bargains on bestseller ranges to save on familiar favourites like salted caramel and Sicilian mousse.
Seasonal events and sale days are prime time to nab Thorntons offers on bigger purchases like hampers and gift sets. Time it right-think Mother’s Day or Easter-and you can get hefty seasonal discounts and feel good about the save. Don’t forget our buyer guide hint: compare personalised versus ready-made gifts to see where the best savings sit.
Beyond seasonal events, flash sales and clearance sections are goldmines for last-minute shoppers. A bit of patience often pays off and lets you buy premium truffles at a fraction of the cost. Top tip: use site filters and the gift finder to pair the right deal with the right occasion quickly.
Joining loyalty schemes and signing up for newsletters unlocks exclusive Thorntons offers and early access to deals. As a member you’ll often get welcome discounts and birthday treats that feel rewarding and keep spending sensible. Many find that small ongoing perks add up to a noticeable annual saving.
Don’t forget app users sometimes get extra voucher drops and tailored promos for favourites like toffee and personalised bars. Loyalty benefits can mean freebie samples or priority access to limited collections, which makes treating someone extra special. Top tip: link accounts so you don’t miss member-only reductions and seasonal bundles.
Check delivery options to avoid surprise costs, as FREE delivery thresholds can make a big difference at checkout. With named-day delivery and gift-wrapping available you can pay a little more for certainty and still beat last‑minute stress. Many shoppers value predictable delivery when buying for birthdays or anniversaries.
Returns and personalised-item rules are worth noting before you hit pay to save on reorders or disappointment. Personalised sleeves and gift wrap often have specific cut-offs and can’t use same-day services, so plan ahead to avoid extra charges. Don’t forget to use delivery promos or free-over thresholds to keep your final cost low.
Gift wrapping, personalisation and hampers add an extra wow but can still be affordable with Thorntons discount codes in hand. With personalised chocolate messages and models you can make a present feel unique while keeping the price sensible-a win for giver and receiver. Many shoppers love the emotional lift of a tailored gift that didn’t blow the budget.
Beyond products, sustainability notes and responsibly sourced cocoa are often highlighted for eco-conscious buyers who still want value. Pairing these choices with a promo makes ethical buys easier on the wallet and the planet. Top tip: match a sustainability-friendly selection with a current Thorntons deal to save and feel good about your purchase.
Delivery costs depend on the service you pick at checkout and are shown before you pay. Thorntons offers express and named day services, each with different prices based on the option chosen. The exact charge for your selected service will appear on the order summary so you can review it before confirming payment. Delivery charges are separate from the product total and aren’t included when calculating FREE delivery thresholds.
Free express delivery applies to orders over £40, with the minimum spend calculated after any product discounts. Delivery charges aren’t counted towards the £40 threshold, so only the post-discount product total matters. The FREE delivery offer applies only to the express service shown on the site and will be applied automatically when your order meets the requirement. Double-check the FREE delivery indicator on the checkout page before you complete your purchase.
Express orders are expected to arrive within two working days from the dispatch date, excluding Mondays and bank holidays. Orders placed before 11:00am are normally dispatched the same day; orders after that are usually dispatched the next working day. Working days exclude Sundays and public holidays, so allow for these when choosing delivery. Tracking info is provided after dispatch so you can keep an eye on progress.
Named day delivery lets you pick a specific delivery date and can be booked up to three months in advance. These deliveries are fulfilled by Royal Mail and arrive Tuesday to Saturday, excluding bank holidays. It’s handy for time-sensitive gifts but carries an extra charge, shown at checkout. Check your selected date carefully as named day choices are applied when you place the order.
Named day and express orders are delivered by Royal Mail, who provide tracking and delivery notifications. On the morning of delivery Royal Mail will normally give a time window and may allow changes to the delivery date or time via the tracking link. If no one’s home to sign, the driver may leave the item in a nominated safe place or with a neighbour at their discretion. After a second unsuccessful attempt Royal Mail will leave a card and you can request re-delivery or collect from your local depot.
No - an order can only be delivered to a single address. If you need delivery to multiple addresses, place separate orders for each location. The checkout accepts and processes one delivery address per order, so plan purchases accordingly to ensure items reach the intended recipient.
Currently Thorntons does not offer shipping to the Channel Islands or overseas international destinations from the website. Deliveries are therefore limited to areas covered by the advertised UK delivery services. Check the delivery information pages for any restrictions before placing an order, and contact customer services for any unusual delivery enquiries.
Tracking information will be available within 24 hours of dispatch and a shipping email will include the tracking link. That email will also tell you the expected delivery date and any available delivery time window on the morning of delivery. Where Royal Mail allows, the tracking link can be used to change delivery options - for example rebook delivery or nominate a safe place.
The site accepts major payment methods including Visa, Mastercard and PayPal, and the cardholder’s registered address is required for validation. American Express is not accepted at present. Available payment options are shown at checkout and you must provide the details of the chosen method to complete your purchase. If you have payment issues, contact customer services for help.
Once an order is placed and confirmed it normally can’t be amended, though cancellation may be possible in limited circumstances before dispatch. If your order hasn’t shipped yet Thorntons can offer cancellation and a refund so you can place a replacement order. After dispatch, cancellation rights follow the returns and Consumer Contracts Regulations on the site. Contact customer services as soon as possible to discuss any changes.
For non-personalised orders under £250 you have the right to cancel up to 14 calendar days after the day you receive the goods. Returned items must be in their original, saleable condition and you should provide a valid sales receipt for refunds or exchanges. You’re usually responsible for return costs unless the goods are damaged, not as described, or there was a delivery delay. Refunds will be processed as soon as possible and in any case within 14 calendar days of the return being received.
Orders over £250 and personalised items are treated more restrictively because of their perishable or bespoke nature. For orders over £250 the order may be put on hold while customer services confirm stock, best-before dates and other details - refunds may be refused except where products are damaged on delivery. Personalised or bespoke products are non-refundable once production starts, with refunds only in cases of damage or delivery delay where evidence is provided. Check personalised order details carefully before confirming payment.
If goods arrive damaged, aren’t as described or there’s been a delivery delay, Thorntons will reimburse reasonable return costs and provide a full refund for the product and any applicable delivery charges. Evidence of damage on delivery is required to support a refund claim. You must notify the company within the stated complaint timeframe so the issue can be investigated. Compensation will be handled in line with the returns procedures on the site.
You have three months from the date an order is accepted to report issues such as non-delivery or damaged goods, after which the site will not investigate or offer a refund or replacement. This timeframe helps ensure problems are raised promptly so they can be properly investigated. Contact customer services with evidence as soon as possible - keeping dispatch and delivery emails and photos of any damage will help.
Refunds are issued to the original payment method and processed as soon as possible, and in any case within 14 calendar days after the company receives the returned goods or evidence of their return. If you cancel within the cancellation period before receiving the goods, refunds will be made within 14 days of notification. Where delivery charges are refunded, the maximum refund will be the cost of the least expensive delivery method that’s common and generally accepted. Refunds follow the Consumer Contract Regulations and the site’s terms.
Send returned goods to the customer services return address at Thornton Park, Somercotes, Alfreton, Derbyshire, DE55 4XJ as specified on the site. You must return the goods without undue delay and in any event not later than 14 calendar days after telling the company you’ve cancelled the contract. Keep proof of postage and tracking information when returning items as you’ll usually be responsible for return costs. Goods should be returned in original, saleable condition to qualify for a full refund.
If an item is unavailable the site may substitute a substantially similar product of equal or higher value and will try to contact you where time allows. If the substitute’s main characteristics differ from what you ordered, you’ll be given the option to reconfirm or cancel the order. Substitutions help ensure time-critical orders can still be fulfilled where appropriate. If you don’t want substitutions, contact customer services before dispatch.
Most products show an indicated shelf life of six to eight weeks unless the product page says otherwise. Shelf-life info is listed on product pages to help you pick items suitable for the intended delivery date. For perishable and personalised goods check best-before dates and product details before buying, and raise any concerns with customer services prior to dispatch.
