Leisure Lakes Bikes online discount codes in 2026

How do I apply Leisure Lakes Bikes discount codes to my online order?

What are the standard home delivery charges for orders to UK mainland addresses?

We list carrier prices for UK mainland delivery that vary by service: Royal Mail 48‑hour delivery is FREE for qualifying items, Royal Mail Saver is £2.99, DPD next‑day is £5.99, Parcelforce Saturday is £9.99, Parcelforce Next Day before 12:00 is £14.99 and Parcelforce Next Day before 10:00 is £19.99. These charges apply to parcel‑sized items and the service and cut‑off times you choose determine the expected delivery. Bikes are sent via Parcelforce with different thresholds and, in some extended zones, separate surcharges apply. Top tip: check the basket/checkout to see the exact delivery options and costs for your order.

Is there a FREE delivery threshold or a “free delivery on large orders” policy?

We do offer FREE delivery on a wide range of items - Royal Mail 48‑hour is listed as a FREE option for qualifying orders - but bikes and some other items have separate thresholds. Whether you get FREE delivery depends on the item, the delivery service you pick and your postcode, so your basket and checkout will show if FREE delivery is available. Don’t forget that extended area postcodes may incur surcharges which can affect eligibility for a FREE service. Add items to your basket and proceed to checkout to confirm.

How much does Royal Mail delivery cost for orders under the FREE threshold?

When Royal Mail delivery isn’t free, Royal Mail Saver is charged at £2.99 for relevant parcel items under the FREE threshold. Royal Mail 48‑hour can be FREE for qualifying orders but will be charged at £2.99 in situations such as orders under £50 for parcel items. These charges apply to standard parcel deliveries rather than items needing special handling, like bikes. Exact postage is shown in checkout once you’ve entered your basket and postcode.

What are the delivery arrangements and charges for bikes and bulky items?

Bikes and bulky items use dedicated Parcelforce services, with Parcelforce 48‑hour used for many bikes and separate zone pricing for extended areas; some zones show a charge threshold of £70–£80 depending on location. If you ask us to collect a correctly delivered bike because you don’t want it, we’ll arrange collection but charge £50.00 for that service unless the wrong bike was sent. Please don’t ride returned bikes - using them can affect eligibility for a full refund. Full bike delivery and collection procedures are detailed in the returns and terms pages.

Does Leisure Lakes Bikes offer Click & Collect and is there a charge?

Yes - Click & Collect from any of our UK stores is FREE for online orders. If all items are in stock at your chosen store, orders are usually ready within 24 hours and you’ll get a text when it’s ready to collect. Some brands or models may be Click & Collect only and can’t be posted to a home address. The checkout shows Click & Collect as an option and confirms the store readiness estimate during order processing.

How long will an item be held in-store for Click & Collect?

Click & Collect orders are held in‑store for a limited period and you’ll be notified when they’re ready. Stores will keep your order for a set time and can extend that holding period if you contact them. When collecting, bring your confirmation email and ID. If you can’t collect within the holding period, contact the local store to arrange an extension where possible. Items marked Click & Collect only must be picked up from the specified store and aren’t available for home delivery.

What is the returns period for general purchases bought online?

We offer a 60‑day returns period for most purchases. Items should be returned in ‘showroom condition’ with original packaging, tags and a valid receipt for a full exchange or refund. Consumables such as food and underwear are excluded, and buyers are responsible for safe return postage. Refunds for non‑faulty returns will exclude any carriage charge paid for initial delivery unless stated at point of sale. The full returns process and the warehouse return address are shown on the returns page and within the terms and conditions.

What are the rules and costs for returning a bike that the customer no longer wants?

If you decide you don’t want a bike that was delivered correctly, we’ll arrange collection and charge £50.00 for that service. If we sent the incorrect bicycle, we’ll cover the cost of collection and delivery of the correct model. Keep the bike in the original box and do not ride it - usage can invalidate a full refund. The returns and bike‑collection procedures are detailed on the returns and terms pages.

How does Leisure Lakes Bikes handle returns of faulty or incorrect items and who pays return postage?

For faulty or incorrectly supplied items returned within 14 days of delivery, we’ll cover the return postage cost provided you use a recorded service such as Royal Mail 1st Class Recorded. Include a covering letter describing the fault and whether you want a replacement or refund; the item will be forwarded to the supplier to confirm the warranty issue. If an item is found to be faulty we’ll refund the return postage cost (subject to specified service limits), but if it’s not faulty or is outside the 14‑day window you’ll be responsible for return postage. Proof of postage is required for all returns.

What refund method and timing does Leisure Lakes Bikes use for returns?

We refund using the same method you used to pay - debit and credit card refunds go back to the same card and cheque payments are refunded in cash in line with banking restrictions. We only issue refunds with a valid receipt or delivery note for fraud prevention, and cheque refunds may have a 14‑day processing restriction. Refunds for faulty or incorrect items include any delivery charge you paid (excluding Special Delivery). Refunds are processed promptly once the return has been received and validated by the returns team.

What does the Price Match (Price Promise) policy require for Leisure Lakes Bikes to match a competitor?

We’ll consider price matching if the competitor item is in stock for immediate dispatch from a UK bike store and is the exact same variant, size, colour and model; the comparison must include delivery charges. The price match form asks for the competitor product page and the price, and we reserve the right to refuse a match at any time. The policy excludes cycle‑to‑work purchases, finance deals, trade‑ins and some promotional events such as Black Friday. See the price match terms and online form to submit a request.

What warranty and post‑purchase support is provided with a new bike purchase?

We recommend registering your manufacturer warranty via the bike brand’s registration process using the frame number. As part of our Ready To Ride pack, we include everything you need to support warranty registration and aftercare, plus a FREE £75 bronze service voucher redeemable within 12 weeks of purchase at any store - a handy way to get an early professional check. New bikes also come with a complimentary 30‑day insurance voucher provided through an appointed partner. For warranty claims you’ll be guided to the manufacturer while we assist with initial returns and servicing where applicable.

Does Leisure Lakes Bikes offer any short‑term insurance with new bike purchases?

Yes - new bike purchases include a FREE 30‑day insurance voucher from a partner insurer to provide immediate cover for theft, accidental damage and other risks while you arrange longer‑term cover. The Ready To Ride material explains how to redeem the voucher and who to contact. Longer or alternative insurance options are available via our insurance partners and are outlined on the insurance information pages.

What finance options are available and what is the maximum term advertised?

We advertise 0% finance on selected purchases and state that finance terms are available up to 30 months for qualifying transactions. Finance applications are processed through our finance partner during checkout, with deposit and monthly payment options shown at that stage. Eligibility, deposit amounts and monthly payments vary by product and the finance provider’s decision - check the finance page and the checkout finance flow for precise instalment plans and terms.

How does Cycle to Work (Cyclescheme and Green Commute Initiative) purchasing work on the site?

We participate in Cycle to Work schemes and provide guidance on using Cyclescheme and the Green Commute Initiative so employees can buy bikes through salary sacrifice and save on tax and national insurance. Many employers set a spend limit but some schemes, like the Green Commute Initiative, don’t impose a £1,000 cap and can be used for higher‑value e‑bikes. We accept scheme certificates during checkout and advise including delivery costs when requesting certificate values. Specific scheme surcharges may apply to sale items under some schemes - check the Cycle to Work page for scheme‑specific details.

Are there special delivery surcharges for extended areas such as Highlands, Islands or Northern Ireland?

Extended area postcodes, including parts of Scotland’s Highlands & Islands and other outlying locations, may incur delays and additional delivery surcharges which are calculated at checkout. We use zoned pricing for Parcelforce and bike deliveries (Zone 1, Zone 2 and Zone 3), with higher charges for more remote zones. Enter your postcode at checkout to see any zone‑related surcharges before payment, and review dispatch and delivery options in the basket to confirm any extra costs or lead times.

How quickly are in‑stock orders dispatched if ordered before the cut‑off time?

In‑stock items at the warehouse ordered before 2pm are dispatched the same working day, although special‑order items and stock held in other warehouses or stores may have different dispatch estimates. We set specific cut‑off times for Christmas and seasonal deadlines, and the dispatch date shown at checkout determines carrier delivery estimates. Next‑day services require earlier cut‑offs (for example Parcelforce next day services), so check the delivery options in your basket to pick the right service. Dispatch timings and carrier options are confirmed during checkout before payment.