Sport and Leisure online discount codes in 2026

How do I apply Sport and Leisure discount codes to my online order?

What is the standard home delivery charge?

Most mainland UK addresses get FREE one‑man delivery as standard. That FREE one‑man service applies unless an item page or the checkout clearly says otherwise. If you live in an exceptional or remote area you may see extra surcharges at checkout, so it’s worth checking your address while you’re buying. If you’re unsure about delivery availability or charges, top tip: contact customer services and they’ll clarify it for you.

Is there a FREE delivery minimum spend?

Sport and Leisure don’t publish a specific minimum spend for FREE delivery. Instead, FREE one‑man delivery is the default for most mainland UK locations. Whether an item is eligible for FREE next‑working‑day dispatch is shown per product and depends on when you order and the item itself. Make sure you check any delivery messages and the charges shown at checkout to see if your order qualifies. If in doubt, the customer services team can confirm delivery terms for your address and items.

What are the next‑day delivery terms and cost?

Items marked as next‑day eligible will be dispatched on the next working day if you place the order before 1pm, Monday to Friday. Sport and Leisure show which products qualify for FREE next working day delivery on each product page and at checkout. Orders placed after 1pm on a working day will be despatched the following working day for next working day delivery after that. If you’ve got a time‑critical order, contact customer services for clarification or advice.

What delivery service is offered for large or heavy items?

For larger or heavier items there’s an optional two‑man delivery service available for a small surcharge. We recommend the two‑man option for products over 35kg or if you can’t help with unloading. Delivery times for two‑man drops may be longer - these are shown on product pages or at checkout. Select the two‑man service at checkout if you need help on delivery and check the estimated delivery timeframe provided.

Are there additional surcharges for remote areas and islands?

Northern Scotland, Northern Ireland, UK islands and other non‑mainland locations may incur extra delivery surcharges. Delivery availability and any additional charges are calculated at checkout once you enter your delivery address. Delivery to these areas can also take longer - typically two to five working days, depending on location. Best bet: add items to your basket and enter your full address to see any surcharges and estimated timescales.

Can a customer collect an order from Sport and Leisure’s premises and is there a cost?

You can arrange collection from the warehouse by contacting customer services to set a collection time and address. The showroom is currently closed, so all collections must be arranged through customer services. There’s no specific collection charge listed on the site; any arrangements or charges will be confirmed when you book. Call or email customer services to arrange collection and to get the correct collection location and instructions.

What is the returns and 14‑day cancellation policy and who pays for return postage?

You have the right to cancel within 14 days from the day you, or someone you nominated, take physical possession of the goods. Sport and Leisure will issue a returns reference number and return address once you start the cancellation process and will refund payments, including the cost of standard delivery, where the terms allow. Unless Sport and Leisure agrees otherwise, the buyer is responsible for the full cost of returning the item. Refunds will be processed without undue delay and in line with the timeframes set out in the returns section on the site.

How does Sport and Leisure handle refunds for cancelled orders?

If you cancel within the statutory cancellation period, Sport and Leisure will refund all payments received, including the standard delivery cost - except for any extra costs if you chose a pricier delivery method. Reimbursement will be made using the same payment method unless you agree otherwise, and no fees will be charged for the refund. Sport and Leisure may hold off refunding until they’ve received the returned goods or you provide proof of posting. If the returned goods have been handled beyond what’s necessary to check them, a deduction for diminished value may be applied.

What is the warranty period for products purchased from Sport and Leisure?

Unless a product page says otherwise, most items come with a standard 12‑month parts and labour warranty. Batteries for golf trolleys typically have a six‑month RTB (return to base) warranty unless a different term is stated. Free gifts and batteries may be exempt from the 12‑month warranty where indicated. For warranty issues, email Sport and Leisure so technical staff or an engineer can advise - often the fix is sending replacement parts by post.

Are there any regional warranty variations customers should be aware of?

Customers in Southern Ireland are covered on a parts‑only basis and may need to contribute to postage or courier costs for warranty repairs. Mainland UK customers generally get the usual warranty terms (typically 12 months unless stated) including parts and labour where noted. Note that weather damage to outdoor items isn’t covered, so you’re responsible for protecting those products from the elements. Check the item description and the terms and conditions for any product‑specific warranty variations before you buy.

How should a customer report a warranty issue or fault?

Report warranty issues by email so the helpdesk can pass technical matters to an engineer if needed. Many problems are sorted by sending replacement parts in the post, and you’ll be told the correct process once the issue has been assessed. Telephone staff may need to escalate or seek engineering advice, so email is preferred for the initial notification. Include your order and product details to speed up diagnosis and resolution.

What is the company’s policy on customer complaints and response times?

Customer complaints should be emailed to customer services, who will acknowledge them within 24 hours. The team aims to resolve complaints as quickly as possible while keeping you updated throughout. All complaints are handled confidentially and fairly, in line with the company’s customer service procedures. Contact details for the complaints process are on the contact page if you need them.

How can a customer contact Sport and Leisure for pre‑sale or post‑sale enquiries?

Sport and Leisure provide a customer services telephone number and an email address for enquiries; the contact page lists the phone number 01562 312087 and the email sales@sportandleisureuk.com. Opening hours for departments are shown on the contact page, and customers are encouraged to use these channels for delivery questions, returns or technical support. For collection or returns, contact customer services to get the correct returns reference and address. The company’s postal address for returns and corporate correspondence is also shown on the contact page if you need it.